Legal

Terms of Service

These Terms of Service (“Terms”) govern your access to and use of UrbanFit AI (“UrbanFit AI,” “we,” “our,” or “us”), including our mobile application available on iOS and Android and our website at https://www.urbanfitai.com (collectively, the “Service”).

By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Effective date: June 24, 2026

Important — Not Medical Advice

UrbanFit AI is a wellness and fitness application. It does not provide medical advice, diagnosis, or treatment. All content — including AI-generated meal plans, calorie recommendations, coaching messages, and weight loss roadmaps — is for general informational and motivational purposes only. Always consult a qualified physician, registered dietitian, or other licensed healthcare professional before making changes to your diet, exercise routine, or health regimen. Never disregard professional medical advice or delay seeking it because of something you read or received in this app.

Section 1

Acceptance of Terms

By creating an account or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and “you” refers to both you individually and that organization.

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms. We will provide notice of material changes as described in Section 19.

Section 2

Description of Service

UrbanFit AI is a health and fitness application that provides the following features:

  • Calorie tracking and deficit calculation
  • Macro and micronutrient tracking
  • Weight and body measurement logging
  • Water intake tracking
  • Food barcode scanning and photo-based nutrition estimation
  • AI-powered nutrition coaching and personalized meal plans
  • Progress photo storage and tracking
  • Personalized weight loss roadmaps
  • Subscription-based access to premium features

The Service is offered on a freemium basis. Certain features are available at no cost; others require an active paid subscription. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

Section 3

Eligibility

You must be at least 13 years old to use the Service. If you are located in the European Economic Area (EEA) or the United Kingdom, you must be at least 16 years old. By using the Service, you represent and warrant that you meet the applicable minimum age requirement.

If you are under 18 (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

The Service is intended solely for personal, non-commercial use. Use of the Service for any commercial purpose without our prior written consent is prohibited.

Section 4

Account Registration & Security

To access most features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain and promptly update your account information to keep it accurate.
  • Keep your password confidential and not share it with any third party.
  • Notify us immediately at esarlawschool@gmail.com if you suspect unauthorized access to your account.
  • Accept responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information, or where we suspect unauthorized use or a security breach.

You may only hold one account. Creating multiple accounts to circumvent restrictions or subscription requirements is prohibited.

Section 5

Subscriptions & Payments

5.1 Subscription plans

UrbanFit AI offers free and paid subscription tiers. Paid subscriptions unlock premium features including unlimited AI coaching, advanced meal planning, and enhanced analytics. The specific features included in each tier are described within the app and are subject to change.

5.2 Billing and auto-renewal

Paid subscriptions are billed through the Apple App Store or Google Play Store, depending on your device platform. Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date.

Subscription management and purchase validation are handled by RevenueCat. You can manage or cancel your subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period — you will retain access to premium features until that date.

5.3 Pricing

Subscription prices are displayed within the app prior to purchase and may vary by region. We reserve the right to change subscription pricing at any time. Price changes will be communicated in advance and will take effect at your next renewal date.

5.4 Free trials

We may offer free trial periods for paid subscriptions. If you do not cancel before the trial ends, your payment method will be charged at the regular subscription rate. Only one free trial per account is permitted.

5.5 Refunds

All purchases are processed by Apple or Google. Refund requests are subject to the refund policies of the respective platform. We do not control and cannot override Apple’s or Google’s refund decisions. To request a refund, contact Apple Support or Google Play Support directly through your device’s platform.

5.6 Taxes

Subscription prices may be inclusive or exclusive of applicable taxes depending on your jurisdiction, as determined by Apple or Google at the time of purchase.

Section 6

AI Features & Limitations

UrbanFit AI uses artificial intelligence — powered by OpenAI — to deliver features including the AI nutrition coach, AI meal plan generator, food photo nutrition estimator, and personalized weight loss roadmap.

You acknowledge and agree that:

  • AI-generated content is produced by automated systems and may be inaccurate, incomplete, outdated, or inappropriate for your specific circumstances.
  • AI recommendations do not constitute medical, dietary, clinical, or professional advice of any kind.
  • You assume full responsibility for any decisions you make based on AI-generated content, including changes to diet, exercise, or health behavior.
  • The AI coach does not have awareness of your full medical history, current medications, or clinical conditions. You should disclose your goals and any relevant health conditions to a licensed professional before following AI-generated guidance.
  • Food photo nutrition estimates are approximations and may not be accurate. We recommend verifying nutritional data with the barcode scanner or manual entry for precision-critical use cases.
  • We do not guarantee any specific fitness or weight loss results from using the Service or following AI recommendations.

Section 7

User Content

The Service allows you to submit, upload, and store content including food log entries, weight entries, progress photos, and messages to the AI coach (collectively, “User Content”).

You retain ownership of all User Content you submit. By submitting User Content, you grant UrbanFit AI a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of operating and providing the Service to you.

You represent and warrant that:

  • You own or have the necessary rights to submit all User Content.
  • Your User Content does not violate the rights of any third party, including privacy, intellectual property, or publicity rights.
  • Your User Content does not contain illegal material, malware, or content that violates these Terms.

We do not use your personal health data, food logs, weight logs, progress photos, or AI coaching conversations to train AI models or for any purpose other than operating the Service for you. See our Privacy Policy for full details.

Section 8

Prohibited Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
  • Attempt to gain unauthorized access to any part of the Service, its servers, or any systems or networks connected to the Service.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the app.
  • Scrape, data-mine, or use automated tools to collect data from the Service without our prior written consent.
  • Upload or transmit viruses, malware, or any other malicious code.
  • Impersonate any person or entity, or misrepresent your identity or affiliation.
  • Create multiple accounts to circumvent bans, restrictions, or subscription requirements.
  • Use the Service in a way that could damage, disable, overburden, or impair the Service or interfere with any other user’s use.
  • Resell, sublicense, or otherwise commercialize the Service without our prior written approval.
  • Use the AI coach to generate content that is harmful, abusive, threatening, defamatory, or otherwise objectionable.

We reserve the right to suspend or terminate access for any user who violates these prohibitions, without prior notice.

Section 9

Intellectual Property

The Service and all of its content — including but not limited to software, design, text, graphics, logos, icons, and AI-generated outputs provided by the Service — are owned by or licensed to UrbanFit AI and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your personal, non-commercial use in accordance with these Terms.

You may not copy, modify, distribute, sell, sublicense, or create derivative works based on the Service or its content without our prior written consent. Nothing in these Terms transfers any intellectual property rights to you.

“UrbanFit AI” and related logos and marks are trademarks of UrbanFit AI. You may not use these marks without our prior written permission.

Section 10

Third-Party Services

The Service integrates with third-party providers to deliver core functionality. Your use of the Service is also subject to the terms and policies of these providers:

  • Google Firebase — backend infrastructure, authentication, and data storage. Subject to Google’s Terms of Service.
  • OpenAI — AI coaching, meal planning, and food photo analysis. Subject to OpenAI’s Terms of Use.
  • RevenueCat — subscription management and purchase validation. Subject to RevenueCat’s Terms of Service.
  • Apple App Store / Google Play — app distribution, in-app purchases, and refunds. Subject to Apple’s and Google’s respective terms.

We are not responsible for the availability, content, policies, or practices of any third-party services. Links or integrations with third-party services do not constitute our endorsement of them.

Section 11

Disclaimers of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, UrbanFit AI expressly disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Warranties that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
  • Warranties regarding the accuracy, completeness, or reliability of any content in the Service, including AI-generated content.
  • Warranties that the Service will meet your specific requirements or achieve any particular fitness, health, or weight loss result.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the fullest extent permitted by law.

Section 12

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, URBANFIT AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — including loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with:

  • Your use of or inability to use the Service.
  • Any AI-generated content, recommendation, or meal plan provided by the Service.
  • Any health outcomes, physical injury, or adverse reactions resulting from following advice or recommendations in the Service.
  • Unauthorized access to or alteration of your data.
  • Any third-party content, services, or conduct.

In no event shall our total aggregate liability to you for all claims arising out of or relating to the Service exceed the greater of (a) the amount you paid to UrbanFit AI in the 12 months preceding the claim, or (b) USD $50.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

Section 13

Indemnification

You agree to indemnify, defend, and hold harmless UrbanFit AI and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

  • Your access to or use of the Service.
  • Your User Content.
  • Your violation of these Terms.
  • Your violation of any third-party right, including intellectual property or privacy rights.

Section 14

Termination

14.1 Termination by you

You may delete your account at any time by following the instructions on our Delete Account page or by contacting us at esarlawschool@gmail.com. Deleting your account does not automatically cancel an active subscription — you must cancel your subscription separately through the App Store or Google Play before deleting your account to avoid further charges.

14.2 Termination by us

We reserve the right to suspend or terminate your account, with or without notice, if we determine in our sole discretion that you have violated these Terms, engaged in fraudulent activity, created a security risk, or for any other reason we deem necessary to protect the integrity of the Service or other users.

14.3 Effect of termination

Upon termination, your right to access the Service immediately ceases. Sections of these Terms that by their nature should survive termination (including Sections 9, 11, 12, 13, 15, and 16) shall continue to apply.

Section 15

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Where mandatory consumer protection laws of your country of residence provide greater protections, those laws shall apply to the extent required.

Informal resolution

Before initiating any formal dispute, you agree to contact us at esarlawschool@gmail.com and give us 30 days to attempt to resolve the issue informally.

Class action waiver

To the extent permitted by applicable law, you agree to resolve disputes with UrbanFit AI on an individual basis only and waive any right to participate in a class action lawsuit or class-wide arbitration.

EU / UK users

If you are an EU or UK consumer, nothing in these Terms affects your rights under mandatory consumer protection legislation in your country of residence, including the right to bring claims before local courts.

Section 16

Apple & Google Additional Terms

Apple App Store

If you access the Service through the Apple App Store, you acknowledge that: (a) these Terms are between you and UrbanFit AI, not Apple; (b) Apple has no obligation to provide any maintenance or support for the Service; (c) Apple is not responsible for the Service or its content; (d) Apple and its subsidiaries are third-party beneficiaries of these Terms, and Apple has the right to enforce these Terms against you as a third-party beneficiary.

Google Play

If you access the Service through Google Play, you acknowledge that: (a) these Terms are between you and UrbanFit AI, not Google; (b) Google has no obligation to provide any maintenance or support for the Service; (c) Google is not responsible for the Service or its content.

Section 17

Data & Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

Section 18

General Provisions

  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and UrbanFit AI regarding the Service and supersede all prior agreements.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
  • Force majeure: We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, internet outages, or third-party service failures.
  • Language: These Terms are written in English. If translated, the English version controls in the event of any conflict.

Section 19

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page.

For material changes — those that significantly affect your rights or obligations — we will provide at least 7 days’ advance notice via email (sent to the address on your account) or an in-app notification before the changes take effect.

Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree, you should stop using the Service and delete your account before the changes take effect.

Section 20

Contact Us

If you have questions or concerns about these Terms, please contact us:

We aim to respond to all inquiries within 5 business days.